Your heat pump is an essential part of your home because it produces year-round comfort. But, like any home comfort system, it’s certain to have some issues once in a while.

Let’s examine these problems and how much they might cost to fix, so you’ll have some idea before you contact an HVAC technician. Some of the most common heat pump repair problems include:

  • Heat pump won’t turn on
  • Heat pump won’t turn off
  • Heat pump won’t defrost
  • Heat pump won’t cool
  • Heat pump won’t turn on after changing thermostat
  • Heat pump won’t heat

1. Heat Pump Can’t Start

There are plenty of reasons why your heat pump won’t turn on, so we suggest checking all of them. Sometimes they are as painless as fixing a thermostat setting or swapping your air filter.

Here’s what to check:

  • Is your thermostat on the proper setting? If you want cooling, make sure it’s set to “cool,” “auto” and that your setting is lower than the current temperature. If you want heating, it should be set to “heat,” “auto” and your setting should be greater than the current temperature. If you have a programmable thermostat, replace the batteries if the screen looks jumbled or blank.
  • Has the circuit breaker been tripped? Your heat pump won’t be able to run if it lacks power. Reset the corresponding breaker if it’s facing the outside of the electrical panel.
  • Is the air filter clogged? A dirty air filter is problematic for your heat pump. If you can’t see light through it, it’s time to replace it.

If these steps don’t fix the issue, you’ll need to contact a heating and cooling company like LTS Plumbing & Heating Inc..

Estimated Repair Cost

This issue can be complex, so how much it costs to correct it will depend on what’s wrong.

2. Heat Pump Isn’t Shutting Off

If it’s extremely hot or cold outside, your heat pump may need to run longer than normal to reach your desired temperature.

If the weather is normal, check that your thermostat is set properly and operating normally. If the fan setting is at “on,” the blower motor on your air handler will run 24/7. So, it’ll sound like your heat pump is working all the time. Constantly using the blower can keep humidity levels in check, but it’ll also drive up your electrical bills.

If your thermostat is set correctly, there are a few other problems that could be causing your heat pump to run all the time. They include:

  • A new thermostat that isn’t compatible with your heat pump.
  • A malfunctioning compressor contactor, which controls the flow of electricity.
  • Leaky ductwork.

Estimated Repair Cost

This can be linked to a few issues, so your heat pump repair cost will depend on the problem and how elaborate it is.

3. Heat Pump Isn’t Defrosting

Occasionally during cold weather, your heat pump will temporarily go into cooling mode. This will dissolve light frost and ice that naturally accumulates on the coils. A heat pump that becomes heavily iced over may have difficulty heating your home or shut down completely.

Here are several reasons why this might be happening:

  • Your heat pump doesn’t have enough airflow because it’s blocked by snow, bushes or yard debris.
  • Your gutters are dripping water on top of your heat pump, creating an icy buildup.
  • A part is not working, which may include the reversing valve, relays, controls or sensors.
  • The outdoor fan motor is damaged, dying or dead.
  • Your heat pump has a refrigerant leak. This is likely if you’re hearing bubbling or hissing noises. Or if you discover a sweet, formaldehyde-like odor close to the outdoor unit.

Estimated Repair Cost

Like we mentioned before, there are a few reasons why your heat pump won’t defrost. But here are a number estimated costs for some of these issues. Keep in mind your cost may vary based on your heat pump brand, model and the degree of the issue.

  • Replace reversing valve: $200–$600
  • Replace outdoor fan motor: $250–$650
  • Repair refrigerant leak: Depends on the type of refrigerant your heat pump uses. R-22 Freon is pricier since it’s no longer being manufactured.

4. Heat Pump Won’t Cool

Just like a heat pump that won’t turn on, a heat pump that won’t cool can be connected to many issues. We recommend checking for:

  • Right thermostat settings
  • Tripped circuit breakers
  • A clogged air filter
  • Ice on your heat pump

If there’s nothing awry with your thermostat, circuit breakers or air filter, you’ll need assistance from an HVAC technician to identify a problem with your ductwork or an iced-over heat pump. Like we reviewed earlier, a heat pump that won’t defrost might have an issue with its reversing valve, outdoor fan motor or a refrigerant leak.

Estimated Repair Costs

These repair costs are estimates. Your total expense may vary based on your heat pump brand, model and the extent of the problem.

  • Replace reversing valve: $200–$600
  • Replace outdoor fan motor: $250–$650
  • Repair refrigerant leak: Depends on the type of refrigerant your heat pump uses. R-22 Freon is more expensive since it’s no longer being produced.
  • Seal leaky ductwork: Depends on house size.

5. Heat Pump Malfunctions After Changing Thermostat

If your heat pump won’t turn on after switching the thermostat, the problem is probably linked to your new thermostat. While you can use just about any thermostat with a furnace, the same isn’t accurate for heat pumps, especially if you have backup or emergency heating.

You can test your new thermostat by changing the fan mode to “on.” If you don’t hear the blower motor start in your air handler, there’s probably an issue with the thermostat.

A couple other common thermostat problems include:

  • Wiring was done incorrectly.
  • Thermostat isn’t interacting with heat pump.
  • Thermostat is in emergency heat mode, which requires a reset.

It’s wise to have a heating and cooling pro recommend a thermostat and expertly install it. That way, you’ll stay away from any compatibility or wiring issues.

Estimated Repair Costs

The cost of professional thermostat installation depends greatly on what kind of thermostat you want. While programmable thermostats are less expensive, they are missing the advanced features and convenience of a smart thermostat.

6. Heat Pump Won’t Heat

A heat pump that won’t heat is connected to similar problems with a heat pump that won’t cool. We suggest checking for:

  • Correct thermostat settings
  • Tripped circuit breakers
  • A clogged air filter
  • Ice on your heat pump

An icy heat pump or leaky ductwork will require the assistance of an HVAC technician. Ductwork is tricky to reach since it’s located behind walls and numerous issues can cause your heat pump to ice over.

Estimated Repair Costs

These repair costs are estimates. Your total cost may vary based on your heat pump brand, model and the magnitude of the concern.

  • Replace reversing valve: $200–$600
  • Replace outdoor fan motor: $250–$650
  • Repair refrigerant leak: Depends on the type of refrigerant your heat pump uses. R-22 Freon is higher priced since it’s no longer being made.
  • Seal leaky ductwork: Depends on house size.

Take Care of Any Heat Pump Problems Quickly and Affordably with Our Help

Dealing with a malfunctioning heat pump can be irritating, but not when you contact LTS Plumbing & Heating Inc.. Our professionals have been supplying the quality, affordable heat pump repair Shamokin and Sunbury homeowners have depended on since 1990. Get in touch with us at 570-648-0748 to request your free estimate now.

Average repair costs are sourced from Fixr, which compiles estimates based on nationwide averages.