The Nest thermostat is one of the best-selling smart thermostats you can buy. And for good reason. It figures out your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or out and about and can adjust temperatures to help you save even more.

The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to check with your energy supplier for valuable rebates, as you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either install it yourself or contact a HVAC specialist like LTS Plumbing & Heating Inc.. If you’re wiring it yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a setback as the thermostat can draw adequate power from other heating and cooling wires.

In some instances, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is an improvement from aging programmable thermostats that have a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t get enough juice, Nest says you could run into some of these issues:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t shut off.
  5. Your system is making weird noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t switch on or turns off and on frequently in a short period of time.

You may worry something is up with your heating and cooling system, but if you just got the Nest, we recommend you start with your thermostat initially. This is especially pertinent if the weather is mild, and you haven’t been running your heat or air conditioning much.

Our Professionals Can Solve Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting by yourself but can’t repair the issue, a smart thermostat professional including one from LTS Plumbing & Heating Inc. can support you. We can pinpoint the problem and install a C-wire, if necessary.

Smart thermostats including the Nest are created to make your life simpler, by automatic energy-efficient programming and the opportunity to monitor temps while you’re on the go. It’s an annoying experience when yours won’t work properly, but our heating and cooling experts at LTS Plumbing & Heating Inc. can take care of the problem quickly.

If you’re going through unexplained heating and cooling behavior with your new Nest, give us a call at 570-648-0748 to set up your appointment right away.